Social Media Specialist/Digital Content Creator

Description

Digital Media Northwest (DMNW) is seeking a qualified Social Media Specialist/Content Creator to join their growing team.

Details

The Social Media Specialist/Digital Content Creator’s primary functions are to write and schedule social media posts, manage social media accounts, and create new and original blogs for DMNW’s clients.

Social media posts vary by platform, but typically are short, informative and entertaining. They are designed to increase engagement with the client’s social media account, and may also include links to content related to the client (curated posts), or links to content on the client’s website.

Blogs are typically 400-500 words and are conversational in nature. They usually are written to reflect elements and target keywords pertaining to the client’s business, both to inform and entertain website visitors, and to attract Google and other search engines to provide better search engine placement for the website.

Responsibilities (may include some or all of these tasks)

• Social Media Posts
  • Generate, edit, schedule, publish or share social media content (original text, images, video) on a daily or other consistent schedule that builds meaningful connections and encourages audience members to engage through comments, likes and sharing.
  • Moderate account content in line with the policies of each client.
  • Contribute to social media/content calendars and scheduling of content using both native platform posting and/or 3rd-party management tools, such as Hootsuite.
• Social Media Management
  • Monitor social media posts for engagement.
  • Respond to questions and comments on behalf of the client. Seek out additional information from the client if needed.
  • Increase brand awareness and social media audience by interacting with other businesses and individuals via the clients' social media accounts.
  • Create monthly or quarterly reports for clients illustrating social media account growth, successful posts, keywords and topics that have generated audience engagement.
• Blogs
  • Write blogs based on assigned topics and need, as instructed by a supervising team member. You may be required to research a topic independently, interview a client for expert information via telephone, email, online chat, or in person.
  • Submit drafts and revisions to supervising team member for editing and publication.
  • Your team may have existing images or video already prepared to post with your content. You may also be required to research appropriate images or videos to display with posted content.
• Video Production Support
  • Assist with video production shoots, including setting up and running equipment
  • Creating closed caption (SRT) files to accompany completed videos

Required Qualifications

• Previous work experience working with social and digital media in a professional capacity.
• Demonstrable knowledge of major, current social networking platforms including Facebook, Twitter, Instagram and LinkedIn.
• Strong command of written English.
• Ability to work independently, without direct supervision is a must; however, it is important and encouraged for you to ask for help when you need it.
• Basic knowledge of web design and search engine optimization (SEO) practices.
• Positive attitude, attention to detail, with strong multitasking and organizational skills.
• Customer service-focused acumen.

Preferred Qualifications

• College coursework or a major or minor in communications, marketing, business, digital communications or public relations is a plus.
• Fluency in written and spoken Spanish.
• Previous work experience with Adobe Creative Cloud, particularly with Photoshop, Illustrator, InDesign and Premiere.
• Previous work experience with Google Apps.
• Photography and video production experience.
• Familiarity with social media management and scheduling tools, such as Hootsuite or Buffer.
• Familiarity with contact and project management systems.
• Experience placing Facebook Ads and Google Adwords. 

Work Schedule

• As a Social Media Specialist/Digital Content Creator, you may work in the DMNW office and/or at a remote location, depending on experience and availability. Hours are flexible, but a work schedule is required for planning purposes. Remote work may be performed outside normal business hours.
• Production is generally deadline-based. For example:
  • DMNW provides daily social media posts for a client, with a minimum of five posts per week. These may be scheduled ahead of time or posted immediately based on priority or importance.
  • DMNW provides a client with two blogs per month, due the first week and the third week of the month. (In some cases the timing may be more specific/strict based on an event.)

Compensation

• Compensation Range: $13.50/hr starting wage D.O.E. with a performance review at 90 days. Upon successful completion of the trial period and review, compensation will increase to a minimum of $15/hr.
• Hours: variable, 15-30 hours per week to start, depending on your work availability and our needs. We are growing and anticipate this growing into a full-time position within 6 months.
  
  

How To Apply

Please send the following to info@digitalmedianorthwest.com:

• Resume
• Cover letter outlining your interest in the position and work experience
• Two examples of your writing (as attachments or links to online work)
• Links to any business social media accounts you currently manage, if applicable.